Funny Baby Toys,Big Particle Building Blocks Castle Slide Model Kit
If for any reason you do not receive your package, we will cover the cost of the reshipment.
You are responsible for providing the correct shipping details.
All our products are shipped directly from our Hong Kong warehouse.
We will provide a tracking number by email.
It takes up to five days for your tracking information to appear on the shipping company’s website.
In some countries, packages may be delayed while they clear customs estimating delivery times.
Affected by the covid-19 epidemic, it may take longer to transport the products.
We are very sorry for this. Please wait patiently. (Of course, You can return your order for any reason, free of charge, within 45 days)
The time it takes to prepare your item(s) to ship from our warehouse.
The Time for your item(s) to travel from our warehouse to your destination.
TOTAL TIME TO RECEIVE YOUR ORDER
Processing time: Up to 2 business days
Shipping Time: Between 5 – 20 business days
We offer free delivery of all goods.Thank you.
45 Day Return Or Exchange On Full Price items
The returns procedure If you wish to return a product, please contact our customer support via email.
You will receive the instructions based on your needs.
Inform us regarding the request for refund or exchange within 45 days from the delivery.
All products must be retuned using a courier service.
No restocking fee.
Refunds are made no matter of the payment type (Western Union, Credit Card,Paypal ).
Return and Exchange :
Return Policy: You can ask us for a refund or an exchange if:
1. Wrong item sent to you;
2. The item has quality problem;
3. You are not feel well with the item.
If you want to return an item, then it must be return within 45 days of receipt and in the same condition it was receive.
You must contact us before return any items back. Any item return without pre-notice will be reject.
Register your return at the below link:
Customer satisfaction is indispensable to us. If you’re not happy with your purchase, feel free to contact us.